About the role of Student Advisor

This role is an exciting opportunity to join our Advocacy team. The Advocacy team empower students to advocate for themselves through Advice and Academic Representation.

As a Student Advisor you will be responsible for providing free, impartial, confidential advice to students within the Advice Service remit.

This includes supporting students through casework, workshops, and referrals, developing and maintaining knowledge of the sector and guidance for students, and collaborating with colleagues from The SU, Falmouth University, University of Exeter, and Falmouth Exeter Plus, as well as services outside The SU and the institutions.

The ideal candidate will be a great communicator, have a proactive approach, and be welcoming of change. You will need to be confident in advocating and negotiating on behalf of students, helping them to take ownership of problem solving and moving forward. You are comfortable with administrative tasks and maintaining clear and accurate case notes and records. You are organised and able to multi-task and prioritise in a busy and demanding environment.

This post is a permanent position working on a 0.4 contract, which is 14 hours per week. A flexible approach to working hours is required. As an organisation we have an agile working programme. For this role, the successful candidate will be required to work on campus for most of the contracted hours during term time due to the student-facing nature of the role. Working hours and patterns will be discussed and agreed with the successful candidate.  

Full requirements can be found in the Job Description.

About Falmouth and Exeter Students' Union

You will be employed directly by The SU. We are a membership-led charity; run by students, for students. We represent students from two different universities: Falmouth University and the University of Exeter.

•  Falmouth University has a history of more than 100 years of creative thinking and design innovation. Established in 1902 as Falmouth School of Art, they have grown to become a digital innovation hub, delivering impact for lives and economies through the development of new knowledge, solutions, services and products.
•  The University of Exeter is a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world. They combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2017.

We are an equal opportunities employer and actively committed to promoting equality and diversity, and expect all staff, students, and volunteers to share this commitment.

How to Apply

To apply, complete both parts of the Application form and email to jobs@thesu.org.uk

For an informal conversation about this opportunity, please contact Saranna Chipper-Keating, Head of Advocacy at saranna.chipperkeating@thesu.org.uk.

Application Form Part 1

Application Form Part 2

There is also an Equality & Diversity Monitoring form.

The closing date for this position is 03 March 2025, 9am. Interviews will take place 07 March 2025. Start date: As soon as possible.